Payment Policy

This Payment Policy explains the payment terms that apply when you purchase products
or services from Oakvanta Retail LLC.

1. Accepted Payment Methods

We accept payment methods made available during checkout. Depending on the payment
provider and your location, available methods may include major credit cards, debit cards,
digital wallets, or other supported electronic payment options.

Available payment methods may change from time to time based on our payment processing providers.

2. Payment Authorization

Payment must be successfully authorized before an order can be processed or entered into production.

By submitting payment information, you represent that you are authorized to use the selected
payment method and that the information you provide is accurate and complete.

3. Currency

Unless otherwise stated at checkout, prices on our website are displayed and processed
in U.S. Dollars (USD).

If your bank or payment provider uses another currency, additional currency conversion
fees may apply. These fees are determined by your bank or payment provider and are not
controlled by Oakvanta Retail LLC.

4. Pricing

Product prices are shown on the applicable product page or during checkout.
Prices may change without prior notice.

The final amount payable will be displayed before you complete your purchase and may include
applicable taxes, shipping charges, customization fees, or other charges associated with your order.

5. Taxes

Applicable sales tax or other required taxes may be calculated and collected during checkout
based on the shipping destination and applicable legal requirements.

6. Payment Processing

Payments may be processed securely through third-party payment service providers.
Oakvanta Retail LLC does not necessarily receive or store your complete credit or debit card details.

Payment providers may process your payment information according to their own terms,
privacy policies, and security procedures.

7. Failed or Declined Payments

If your payment is declined, rejected, or cannot be authorized, your order may not be processed.

Common reasons for payment failure may include insufficient funds, incorrect billing information,
payment provider restrictions, card expiration, or security verification issues.

If a payment fails, you may be asked to use another payment method or contact your bank
or payment provider for assistance.

8. Order Confirmation

After a successful payment, you may receive an order confirmation by email or through
the applicable checkout platform.

An order confirmation does not prevent us from contacting you if additional information
is required to complete or produce your order.

9. Custom and Personalized Orders

Many Oakvanta Retail LLC products are made specifically for each customer.
Payment for customized, printed, or embroidered products must generally be completed
before production begins.

Once production has started, the order may no longer be eligible for cancellation
or modification, subject to our applicable cancellation and refund policies.

10. Duplicate Charges

If you believe you were charged more than once for the same transaction, please contact
us as soon as possible and provide your order number and relevant payment details.

Please do not send complete credit card numbers or other sensitive payment credentials by email.

11. Refunds

Approved refunds will generally be issued to the original payment method used for the purchase,
unless another method is required by the payment provider or applicable law.

Refund processing times may vary depending on your bank, card issuer, or payment service provider.
Please refer to our Return and Refund Policy for additional information regarding refund eligibility.

12. Chargebacks and Payment Disputes

If you experience an issue with an order or payment, we encourage you to contact us first
so we can review the matter and attempt to resolve it.

If a payment dispute or chargeback is opened, we may provide relevant transaction,
shipping, order, and communication records to the payment provider as part of the dispute process.

13. Fraud Prevention

To protect our customers and our business, certain transactions may be subject to additional
verification or fraud-prevention review.

We reserve the right to delay, cancel, or refuse an order if we reasonably suspect unauthorized,
fraudulent, or otherwise suspicious payment activity.

14. Payment Security

We use reasonable measures and reputable payment service providers to help protect payment transactions.
However, no electronic payment or online transaction system can be guaranteed to be completely secure.

15. Changes to This Payment Policy

We may revise this Payment Policy when necessary to reflect changes in our payment methods,
service providers, business operations, or applicable requirements.
Any revised policy will be posted on this website.

16. Contact Us

If you have questions about a payment, billing issue, or this Payment Policy,
please contact us:

Oakvanta Retail LLC
📍 30 N Gould St Ste N
Sheridan, Wyoming 82801
United States

✉️ Email:

[email protected]

📞 Phone:

(941) 888-0789

🌐 Website:

oakvantallc.com